Company Policy

The product is a subject of 30 days money back guarantee.
If within this period you are somehow are not satisfied with our product or simply change your mind you may return our product for a refund (15% restocking fee is applied ).
SHIPPING FEE NOT REFUNDABLE.
The returned product must be in a perfect condition with red plastic on the back of the parts not removed.
ANY INSTALLED PARTS ARE NOT REFUNDABLE ANY CUSTOM ORDERS ARE NOT REFUNDABLE
Please email us prior sending us back our product.

Warranty

Alkaplus, Inc. has a Lifetime warranty for as long as you own the vehicle.
Warranty doesn't cover the defects due to improper installation, abuse, neglect, use of silicone, "armor all" type of products, cleaners or dressings, or any other failure due to out of ordinary and reasonable consumer use.

Returns

For every claim prior to returning the parts please contact us by email for verification. For each claim under this warranty please return the parts to:

Alkaplus, Inc.
2748 East 19th Street
Brooklyn, NY 11235

Damaged product

If product has been damaged or mishandled by UPS during shipment you must contact your local UPS office within 48 hours after delivery and file the claim. Please email us after you file the claim with UPS.
New product will be shipped to you as soon as we receive the confirmation from UPS.
UPS supposed to pick up the damaged product after you file the claim do not return damaged product to Alkaplus Inc.

Shipping

Alkaplus, Inc., ships all of its products by UPS Ground.
Regular charge for Shipping and Handling within the: Continental US - $12.00. Canada, Alaska, Hawaii and Puerto Rico - $18.00.